Securus Technologies, a prime provider of criminal justice technology, recently released some of its customer’s comments to illustrate the many services provided by the company. Many of the comments reflected on the usefulness of Securus in providing technological support in preventing and resolving crime, including in prison infractions among prisoners.
Richard Smith, the CEO and Chairman of Securus Technologies outlined the progress of his company is setting new standards for the justice system. He reported that his team members work to create new technology on a weekly basis to assist law enforcement. He noted that safety for society, police personnel, and even inmates was the first goal of Securus Technologies.
Here is a sample of some of the comments: (Names and addresses have been redacted)
- I wanted to let you all know that with your assistance on this case we were able to use information from the phone calls to obtain a search warrant for the corrupt staff member. As a result, this person was arrested this morning by our staff for the introduction of contraband. Please express my many thanks to you and your staff in this case. Look forward to much more.”
- “Calls were monitored containing information regarding inmate alcohol use, drug selling, and drugs in the facility, possible access to a cellular device, threats, suspicious conversation regarding money being transferred, a past incident involving shots being fired, and a civilian admitting to selling prescription drugs at a discount.”
- “For well over a decade now, our correctional facility has relied upon the technology solutions offered by Securus. It is encouraging to see that our vendor of choice is committed to both revolutionizing the incarceration environment and progressively helping us to improve public safety in our jurisdiction.”
These are just a few of the gratifying comments received by the Securus staff. They encourage feedback from their customers so they can constantly improve their company. With head offices in Dallas, Texas, Securus Technologies serves more than 3000 public safety offices and more than one million inmates across the United States. Securus Technologies connects the worlds of emergency response, criminal justice, and communication to provide the most accurate and up to date information compiled in an easy and quick format.